How it works

Step 1 - Sign up

Make a free account

 
 

Step 2 - Bid

Make the highest bid on your favorite lots

 
 

Stap 3 - Winning

Enjoy your new acquisition!

 

I&O Auctions:

I&O Auctions is an online auction house that sells movable goods on behalf of third parties. 
Our clients include Banks, curators, leasing companies and voluntary contributors. I&O Auctions never owns the goods to be sold. 
Contact information about I&O Auctions  you will find here.

 
How can I register?:

Click on the register button
Fill in all data (choose your own username and password)
You will receive an e-mail after a few moments (follow the instructions in this e-mail)
You can login immediately with the username and password you have chosen

Note: Free public email addresses (such as hotmail, gmail, msn, etc.) are not accepted upon registration
Note: You are required to enter a valid mobile phone number when registering

 
How can I bid?:

You can not bid without registering. You can not bid via email.
After you have logged in, click on the lot you wish to bid on. 
At the bottom of this lot is a field in which you can enter the amount you wish to bid. 
As soon as you click on "view your bid", the computer calculates your bid (including auction costs and VAT). 
You must then confirm your bid. 
Only°after confirmation°you have placed a bid. 
Each confirmed bid is binding and can not be undone.

 
I can not bid? Why is that?:

You are not registered: Register
You are not logged in: You must first log in
You are registered as a private person (on some lots, only bids are accepted by companies)°
You have not complied with the auction conditions in the past.

 
What is a proxy bid and what is a static bid?:

There are two ways to bid at our online auctions:

  • Static bid: A static bid is the next bid you make on a lot. You then have to follow the lots yourself.
  • Proxy bid: If you make a proxy bid, you set a maximum bid in the system, the system will then automatically bid for you and bring out the lowest possible accepted bid to the entered bid. If the bids do not reach your proxy offer, you buy at a lower price than entered. Only when another bidder makes a higher bid than your proxy bid, you are no longer the highest bidder. This proxy bid is secret and can not be seen by other bidders.
 
Can I undo my bid?:

It is not possible to undo your bid. A once placed bid is binding. Before the bid is placed permanently, you first see a control screen, in which the total of your bid becomes visible.

 
How can I correctly follow my bids?:

If you click on the “follow lots” button, you will get an overview of all the lots you have bid on and whether you are still the highest bidder. It is also possible to include lots that you have not yet bid on in this list. To do this, click on the text of the relevant lot: "Keep track of these lots" through your account.

 
Can I visit the lots on another day?:

This is not possible. The correct viewing day can be found on the website at the relevant auction.

 
Starting prices:

A starting price is a prize on which° you cannot bid lower. Usually these amounts are only a fraction of the valued value. If no bid is made, this lot will often be auctioned again at a lower starting price later on.

 
Minimum prices:

In principle, we do not apply minimum prices unless otherwise indicated.

 
Closing time:

The closing time is stated for each lot. If another bid is made for this lot 5 minutes before the closing of a lot, the auction for this lot will be extended by 5 minutes. Place your lots in ‘follow lots’ or refresh your page regularly to ensure that no new offer has been made.

 
Paying:

After the auction, you will receive a buyer’s email stating an overview of the lots bought and the total amount to be paid. Print this email, you will need this later at the collection.
You must complete the payment order no later than the day after the auction. Payment can only be made on our account numbers (see contact details).


Contact information about "I&O Auctions" you will find here.
If you do not hear from us anymore, the payment is in order.

 
How does pick up work?:

When collecting your purchased items, you must hand in your buyer’s mail at the reception desk. The original invoice will be handed over to you on the spot. Our employees will guide you to your lots. Our employees do not help with loading or disassembling. Advice°: Bring sufficient material yourself. pick-up carts, tools, etc.

If you can not come to the collection yourself, you can always give a proxy to friends or family. In the worst case you will have to call on a transport or removal company. 
I&O Auctions will always invoke the sales conditions in case of late collection. 
I&O Auctions is only present during the release.  
It is impossible to meet on other dates and/or hours.

 
What are auction costs:

Auction fees are the primium, 17% for Belgium and 16% for the Netherlands° of the bid amount. This amount can be increased by the VAT. 21% for Belgium and 21% for the Netherlands.
 

 
Are there always auction costs?:

No. Sometimes there are auctions without auction costs. This is always clearly indicated with the bid data.

 
Can I buy VAT freely if my company is registered abroad?:

Yes, only if your company is based in a Member State of the European Union, other than Belgium. For this you must have a valid VAT number and hand over a transport declaration or CMR. These forms show that the goods are transported to the country of destination. If your company is registered outside the EU, you must pay the VAT. This will be refunded to you upon receipt of the export documents cleared by Customs.

 
Can I bid by mail?:

You can not bid by e-mail.

 
Can I bid on multiple lots at once?:

This is not possible, you have to make a bid separately on each lot. You can add the lots to your "favorite lots". Via the option “follow lots” you can check exactly which lots you have the highest bid, are outbid, or are interested. Sometimes there are combination lots, read combination lots

 
Combination lots:

This is a combination of different lots, indicated by the symbol C. You can only bid when all individual lots are closed. The opening bid is the sum of: the highest bids, individual lots plus the sum of the opening bids of the lots that were not offered. If bidding on the combination, the lots are allocated to the highest bidder on that combination and not to the highest bidders per lot, these bidders per lot have been outbid by a combination bidder.

 
Award by the client. Subject to award:

With the bidding data, you can find on the site whether the awarding of lots is still done by the client after the auction has been closed. 
Usually, the highest bidder will be notified the day after the auction whether his bid has been awarded or not.

 
Am I entitled to a guarantee on the lots purchased by me?:

We sell all goods in the condition they are in the place where they are located.
We do not give any guarantee. We do not test any device.

I&O Auctions and/or its clients give no guarantee as to the completeness, quantity, quality, usability, marketability. Always come to the viewing day to ensure that the goods are working and complete. I&O Auctions° can not take back goods.

Note! Consumers are not protected by auction sales through distance selling.

 
Address change:

You can submit a change of address yourself via our website. If you are logged in, go to “your settings” and then to “your data”. Here you can indicate the changes.

 
Forgot your password:

If you have forgotten your password, you can request a new one via our website. You then go to the option “login” and then to “forgot password?” Click here to request a new password.

 
Sales conditions:

Read the sales conditions carefully.

 

Nieuwsbrief

Meld je nu aan voor onze nieuwsbrief, zodat je altijd op de hoogte wordt gehouden van de nieuwste veilingen.

Vragen?

You can find many answers to your questions on our Contact & Questions page. If the answer to your question is not included, you will also find all contact options there.
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